Effective Date: July 10, 2024
At Driver Grid ("we", "us", or "our"), accessible from www.drivergrid.org, we prioritize your privacy. This policy outlines our data practices in compliance with Australia's Privacy Act 1988 and Google API Services User Data Policy.
1. Information We Collect
a) Account Information (Google OAuth):
- Full name
- Email address
- Google account ID
b) User-Generated Content:
- Delivery address ratings (1-5 stars)
- Text comments (moderated using DeepSeek AI)
- Uploaded photos (all EXIF metadata including temporary GPS coordinates are stripped during processing)
c) Technical Data:
- IP addresses
- Browser type/version
- Access timestamps
2. How We Use Your Information
- Provide core rating/review services
- Moderate content using DeepSeek AI
- Display personalized ads via Google AdSense
- Generate aggregated statistics (non-identifiable)
- Prevent abuse/spam
- Comply with legal obligations
3. AI Content Moderation
We use DeepSeek AI to assist with:
- Reviewing user comments for policy compliance
- Identifying potentially harmful content
- Improving moderation efficiency
DeepSeek processes text content temporarily but does not store it long-term. View their privacy policy: DeepSeek Privacy Policy
4. Data Sharing
We may share data with:
- Google: OAuth authentication & AdSense advertising
- DeepSeek: Comment text for moderation
- Advertising partners (aggregated/anonymized data only)
- Legal authorities when legally required
5. Advertising Partners
We use Google AdSense to display ads. When you interact with ads:
- Google may use cookies to personalize ads based on your browsing history
- No personally identifiable data (names, emails, etc.) is shared with advertisers
- You can opt out of personalized ads via Google's Ad Settings
6. Cookies & Tracking
- Google AdSense: Uses cookies for:
- Frequency capping
- Fraud prevention
- Targeted advertising (manage preferences via Google My Ad Center)
- Session Cookies: Essential for login functionality
7. Your Rights (Australian Privacy Principles)
Under Australian law, you can:
- Access your data (APP 12)
- Correct mistakes (APP 10)
- Delete your account (APP 13)
- Opt-out of ads (Google My Ad Center)
- Complain to the OAIC if we break these rules
To use these rights, email allan.ahchay.work@gmail.com. We respond within 30 days.
8. Data Retention
- User accounts: Until deletion request
- Moderation data: 30 days maximum
- AdSense data: Per Google's policies
- Photos/comments: Until user/admin deletion
9. Where Your Data is Stored
To provide our services, your information might be handled in:
- 🇦🇺 Australia (Our main servers)
- 🇺🇸 United States (Google services like login & ads)
- 🇨🇳 China (AI comment checks by DeepSeek)
We ensure all locations protect your data with strict security measures.
10. Policy Updates
We will notify registered users via email 7 days prior to changes taking effect. Continued use after changes constitutes acceptance.
Contact Us
For privacy concerns:
Email: allan.ahchay.work@gmail.com
Governing Law: Privacy Act 1988 (Cth), Australia